Provide insight into the health and operation of the insurance book in Guidewire which has been raised as a high severity issue globally. Delivered this capability at a time when the project was under significant duress.
Built relationships with various vendors and internal stakeholders to build a high performing delivery team to drive outcomes that had been eluding success for some time.
Lead concurrent portfolio of projects with teams consisting of various vendors and QBE staff to successfully deliver business outcomes despite significant challenges.
Manage dependencies, plans and stakeholder expectations in a high pressure and very political environment.
Managed successful implementation which included risk mitigating trial runs, implementation planning and resource management.
Manage the delivery of Guidewire reporting capability