Privacy Policy

NOVOFINITY is committed to protecting the individual’s privacy on the Internet therefore we have created our Privacy Policy to demonstrate our commitment to secure and trustworthy Internet business and the individual’s right to Privacy.

Your privacy matters to us. This privacy statement sets out the basis on which we may use and process the information that you freely provide to us and consent for us to use. By using this website, you agree to this privacy statement. If you do not agree with this privacy statement, please do not use our website. We may change or modify this privacy statement at any time and without notice. Please check this page periodically to access our most up to date privacy statement.

Why we collect information

NOVOFINITY collects information in order to serve the individual better and to help us tailor the website to provide better to the individual’s needs. The information that is collected from our website will only be used to provide better service and to benefit the individual.

Information gathering

We only collect information where you make it available to us, you may do this by allowing us to place cookies on your browser or hard drive, by accessing server logs or when you contact us through the information available on our website.

Consent

By using the website and related websites, you are agreeing to the information and the way we use your information. If the case arises that we need to amend our Privacy Statement, we will post the new details on this site so the individual is always aware of the information that is being collected and how it is being used and / or stored.

What information we collect

Typically, the information we collect is your name, company name, address, company title, telephone and fax numbers and email address.

Server logs

When you visit our website we use server logs to capture certain non-personally identifying data for statistical purposes, such as the time and date of a visit, the browser and operating system being used, the IP address or domain name of the user’s ISP, and the web URL a user linked from. This information is used in the aggregate to help us plan system enhancements when necessary and to provide content which is compatible with our visitors’ web browsing systems.

Cookies and web tracking tools

Our website uses cookies to understand how you use our website so that we can enhance your experience. A cookie is a small text file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive. We do not receive any personally identifiable information about you from the cookies that we use. We use analytical/performance cookies which allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Most browsers automatically accept cookies from websites. If you go into your browser settings you can choose to refuse all or some cookies. However, if you set your browser settings to block all cookies you may not be able to access some or any areas of our website.

Links to other websites

Our website may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that we do not log visitors’ clicks from our website to them. Also, these websites have their own privacy statement, terms and conditions and we do not accept any responsibility or liability for these websites or the information you provide to them.

Sharing of information

Generally, we will never have the need to share your information, however if there was an occasion where this needed to happen, the sharing of information would only be carried out in order to provide you with improved service and would only be provided to our business partners.

Security

We will take reasonable steps to protect and secure your personal information. We rely on our website as a method of communication for existing customers, internal customers and potential customers therefore we want you to feel secure when dealing with us over the internet.

Access to information

You have the right to access information held about you and you are free to exercise this right at any time. Any access request may be subject to a nominal fee to meet our costs in providing you with details of the information we hold about you.